Managed IT Services

Managed IT services: Managed IT Services & Support – AMC/FMS/CMC/PMC (Monthly or Annually)

Escalated support available from certified professionals, in case a resident  engineer is unable to complete the task.Technical specialists available for onsite support on complex problems. Online telephonic technical assistance should also be available  from the technical specialists. Support Included : Server 2k3,2k8,2k12,2k16,2k19 (AD+DNS+DHCP+WSUS+Group Policy, RDP,etc) Storage (SAN/NAS), Windows, Mac OSX, Firewall, Computer Hardware, Networking (L3,L2,Vlans, Routing), Software, BioMatrix, Tally,SAP/ERP, O365, G Suite, Cloud Services/RDP, Exchange Server, Vmware Virtualization, MPLS/VPN,IP PBX/VoIP (CME,CUCM,CUP),Call Centre, SQL Server, Sharing,Printer, AntiVirus Server, Inventory, Healthcare IT, CCTV, etc.

Maintaining database of the various vendors (Application software, Website, AMC, Warranty service  providers  etc.) with details like contact person, telephone  numbers, escalation matrix, response time and resolution time commitments etc. Logging calls with vendors. Coordinating with the vendors to get the problems resolved. Familiarity with SLAs signed up with service providers and ensuring compliance. (T&C)

Benefits

Silent Benefits

  • SLA based IT Support
  • Faster response and resolution
  • Unlimited remote help desk support
  • Pre-decide On Site visit by our Certified Engineers

Additional Benefits on Purchase

  • POC, 24X7X365 helpdesk/service facility
  • Alternative routes & higher uptime ensuring reliability 99.5%
  • Cost effective Service

​Let us help you get started or choose a plan.

Contact us now at +91-6280 823 292, +91-6280830803
Email Address : [email protected]
Skype ID: Conjoin.Network
Certified Team : CCNA, CCNP & More.